About

EC and System Integration Solutions with Retail Operations Expertise

Profile

Core Expertise

Store Management & Operations (hands-on experience in retail and wholesale industries, management, process development, and general business administration)

Professional Background

7+ years of HubSpot administration (CRM, MA, CMS Hub)
E-commerce operations with Shopify and related platforms
Business application and workflow design & development
Technology adoption and organizational change management

Tech Stack

* Not a programmer, but I build with these technologies and services:

Claude Code / Cursor / Next.js / GitHub / Vercel

What I Offer

While I can also provide site development and implementation support, I primarily focus on the following services leveraging my experience:

Ideation & requirements gathering

Architecture & configuration proposals

Operations flow design & advice

Tool selection & adoption support

Portfolio Highlights

Featured projects from each category

Headless EC

Headless EC Site with Shopify × Next.js

Built a fast, flexible frontend with Next.js using Shopify Storefront API as the backend. Significantly improved load times with ISR static generation.

CRM Integration

HubSpot Custom API Integration

Custom API integrations for conditional sync and custom fields beyond standard connectors. Fine-tuned CRM integration that addresses real business needs.

Omnichannel

Online-Offline Customer Integration

Unified customer data between EC and in-store POS systems. Implemented real-time point balance retrieval and coupon conversion features.

Business Automation

Invoice Automation via Spreadsheet Integration

Automated invoice and delivery slip generation from spreadsheets without changing existing workflows. Stable operations with duplicate prevention and retry mechanisms.